Orders can be cancelled only before the product has been shipped.
If you receive a damaged or incorrect product, you must inform us within 48 hours of delivery with proper proof such as images.
Once the issue is verified, we will arrange for a replacement or refund as applicable.
Refunds will be processed to the original payment method within 5–7 business days after approval.
Products that are opened, used, or damaged by the customer are not eligible for refund.